Privacy and cookie statement

our privacy and cookie statement in brief

In our processing, we adhere to the requirements of privacy legislation. Among other things, this means that:
- we clearly state the purposes for which we process personal data. We do this through this privacy statement;
- we limit our collection of personal data to only those personal data that are necessary for legitimate purposes;
- we first ask you for your explicit consent to process your personal data in cases where your consent is required;
- we take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
- we respect your right to access, correct or delete your personal data at your request.

for what purposes do we use your personal data?

contact and customer service
When you send us an e-mail or letter or contact us in any other way, we may use your name, address and contact details and submitted messages to answer your request or question (agreement). We will keep your data until we think you are completely satisfied.

your order
When you place an order with us, we use your personal data to handle it properly (agreement). To do this, we use your name, address details, e-mail address and order number. We send this information to PostNL, which then delivers the desired products to you. We also receive information about your payment from your bank or credit card company, which we pass on to our payment partners (iDeal, PayPal, MasterCard, Visa and AfterPay). We save your invoice data within the framework of the fiscal retention obligation, even if it is in your account and you cancel your account (see the heading below for more information). If you subscribe to our newsletter when placing an order, you will receive it until you unsubscribe.

your account
An account allows you to checkout faster, to see and manage your personal data and to track your orders. To do this, we use your name, email address and password. We will keep your account until you delete it, with the exception of your billing details (see above).

reviews
When you have ordered something from us, you will receive an e-mail via TrustPilot within 8 days inviting you to leave a review about our service. This will help other customers make their choice based on the quality and size of the product. Your name, profile picture, number of reviews and the review itself will be kept until you withdraw your consent for publication or earlier, if the publication is no longer relevant. If you do not want to leave a review, simply ignore this e-mail.

newsletter
If you want to stay informed about new developments, special products and offers, you can subscribe to our newsletter. To do so, we register your e-mail address. We only send the newsletter with your permission. Each newsletter also contains an unsubscribe link that allows you to unsubscribe again.

job application
Have you responded to one of our vacancies or submitted an unsolicited application? If so, we process your personal data to be able to process your application and to prepare for the possible conclusion of an employment contract. For this purpose, we use your salutation, name, contact and address details. In addition, we may process your date and country of birth, CV, motivation letter, salary indication, availability and possible references.

We will retain your application data until after the position has been filled. We keep these data until we can contact you in case the position becomes available again within the probationary period. If we are unable to offer you a position at this time, we may - with your consent - keep the application data for an additional year. You can withdraw your consent at any time by sending us an e-mail. Are you coming to work for us? Then we will save your application data in your personnel file. This file is kept for as long as necessary and, with regard to application data, for up to two years after commencement of employment.

when may we share your personal data with third parties?

We only share your data with third parties when this is permitted under current legislation. This means that we have a basis, we engage the third party as a supplier or if the third party is part of the group company within which zwembroeken.nl is located: fashcom. The parties that process personal data on our or your behalf are:
- IT suppliers and service providers;
- Delivery services;
- Cookie suppliers;
- Telecom suppliers;
- Data Management Platform and subsequent content;
- Engaged consultants and intermediaries.

Wallvibes.co.uk may further share your personal data with processors that are part of Wallvibes on the basis of a legitimate interest for internal administrative purposes within the group or, if necessary, to execute the agreement with you. This means that your personal data may be viewable by employees of other Wallvibes entities. The employees of these entities will only be granted access to your personal data to the extent required by their duties. Naturally, all employees will handle your data with care and other entities will not use their personal data for other purposes without a basis for doing so.

affiliates

We are happy to engage with new partners to achieve even greater success together. To consider your application as an affiliate, we need your name, contact details and company details. We process this data in preparation for the cooperation agreement we may enter into with you. If we start working together, we will keep your data for as long as the agreement runs. Should we not enter into the agreement with you, we will not save your data: we will then delete the data immediately.

cookies

On our website, we use cookies from ourselves and from third parties. Cookies are small information files that can be automatically stored on or read from the visitor's device (such as PC, tablet or smartphone) when visiting a website. This is done via the web browser on the device. We use cookies to:
- Enable functionalities on the website (technical or functional cookies);
- Analyse the use of the website and improve the website on that basis (analytical cookies);
- Show you personalised advertisements (marketing cookies).

These cookies collect the following data:
- IP address;
- Cookie ID;
- Website and click behaviour;
- Reffer URL.

When you visit our website for the first time, we will display a message explaining cookies. In doing so, to the extent we are required to do so, we will ask you for their use.

deleting cookies

Most cookies have an expiry date. If an expiry date is set, the cookie will be deleted automatically when the expiry date expires. You can also choose to delete cookies manually before the expiry date. Please refer to your browser manual to do so. Some features of our website may then no longer work properly.

Social media and WhatsApp

Our website includes social media buttons from Facebook and Instagram. Using these buttons, you can choose to indicate your interest in our products and services or share our page with your network via your own social media account on the aforementioned services. This will then be visible to the visitors of your personal social media page. If you click on a social media button, the service in question may place one or more cookies to recognise you. The use of these services is subject to the privacy statement of the service in question (see links above).

We also use a WhatsApp share button. This button allows you to share the content of our website via the WhatsApp app on your mobile phone. When the button is displayed on this website, no personal data is yet transferred to the WhatsApp operator or other third parties. As soon as you use the WhatsApp button, the WhatsApp administrator is informed what content is shared and that the menu button on this website was used. Therefore, when you click the button, one or more cookies may be set by WhatsApp for your recognition. The use of this service is subject to the privacy statement of the relevant service (see link above)

The information these services collect is anonymised as much as possible. The information is transferred to and stored by Facebook, Instagram and WhatsApp on servers in the United States. Facebook, Instagram and WhatsApp claim to adhere to Privacy Shield principles and are members of the US Department of Commerce's Privacy Shield programme. This implies an adequate level of protection for the processing of any personal data.

Security

We take appropriate technical and organisational measures in relation to the processing of personal data to be performed, against loss or against any form of unlawful processing (such as unauthorised access, deterioration, alteration or disclosure of the personal data).

Third-party websites

This privacy statement does not apply to third-party websites linked to our online shop. We cannot guarantee that these third parties will handle your personal data reliably or securely. We advise you to read the privacy statement of these websites before using them.