Ordered today = delivered within 2-5 working days
Ordering and delivery

Ordering & Delivery

Is your question not listed here? Our customer service is available 5 days a week from 10:00 to 17:00! Contact us


How does the ordering process work?

You choose the desired item and click on the 'order' button under this item. The article is then placed in the shopping cart. In the same way you can add more products. If your order is complete, click on 'checkout'. Step 1: Your details & shipping method We need your name and address details in order to ship your order. Step 2: Payment details Choose your preferred payment method. Step 3: Checking your order You will see a complete overview of your selected products. These you can check again and possibly adjust. If you then click on the button 'place order', your order will be entered into our system and you will be redirected to the payment page. Confirmation After the payment is completed, you will receive a confirmation email. Note: with some email providers it is possible that this mail ends up in the junk mail folder. Always check this mailbox. If you do not receive it, please contact our customer service via service@wallvibes.co.uk.

I did not receive a confirmation email, now what?

Immediately after placing the order, you will automatically receive a confirmation email from us. You will usually receive this e-mail within a few minutes. As soon as you have seen the confirmation page after placing your order, your order has been received by us.

Unfortunately, in some cases, we cannot prevent you from not receiving the confirmation email. Possible reasons for this are:

The email address was mistyped by mistake.
The confirmation email has been blocked by a spam filter. You will then find the email in the unwanted mail.

If you can't find it, please send a message to: service@wallvibes.co.uk

How can I pay for my order?

You can pay for your order in various ways. At this moment we offer the following payment methods

Credit Card (Visa, Mastercard, American Express):

A credit card is a type of credit facility, provided by banks, that allows customers to borrow money within a pre-approved credit limit. It allows customers to make purchases of goods and services.


PayPal Holdings, Inc. is an American multinational financial technology company that operates an online payment system in most countries that support online money transfers and serves as an electronic alternative to traditional paper methods such as checks and money orders.


Klarna Bank AB, better known as Klarna, is a Swedish fintech company that offers online financial services such as payments for online stores and direct payments along with post-purchase payments.

If you are unable to pay for your order, please contact our customer service. We are available on working days from 9.00 to 16.00. You can also email us at service@wallvibes.co.uk. We aim to answer you within 24 hours.


What are the shipping costs?

The shipping costs are £6.95 (excl. VAT) per order, regardless of the number of items ordered. Shipping is free with orders from £ 75.

How is an order shipped and can I track it?

Our orders are shipped in sturdy cardboard boxes. We work closely with our carriers Parcelforce & APC. At the moment your order is ready for shipment you will receive an email. This email is provided with tracking information (track & trace). Click on the link to follow your order.

Is a package offered to you while you are not home, then the deliveryman will deliver the package if possible to the neighbors? If the neighbors are not present, the deliveryman will leave a 'Not at home message' in your mailbox. Through the website of the delivery service, you can determine when the package should be offered to you again.


All prices listed on wallvibes.co.uk include VAT.

What is the delivery time of an item?

If an item is in stock and ordered on weekdays before 15.00 hours we will send it the same day. The delivery of the product will always be within 3 working days within the UK, unless force majeure. When you order multiple items at once, the delivery time of your entire order will be equal to that of the item with the longest delivery time. For larger volume orders it is possible to request a partial delivery. You can send an email to service@wallvibes.co.uk